Privacy Policy
Effective date: July 2026 ·
Reno Auto Works ("we," "us") operates renoautoworks.com. This policy explains what information we collect through this website, how we use it, and the choices you have. We keep it in plain English on purpose.
Information We Collect
- Information you send us: when you submit an appointment request or contact form, we receive the details you provide — such as your name, phone number, email, vehicle information, and the description of your concern.
- Usage information: like most websites, we may collect standard analytics data (pages visited, device type, general location, referral source) through tools such as Google Analytics, using cookies or similar technologies.
How We Use It
- To respond to your inquiry and confirm or schedule your appointment
- To provide and improve our services and website
- To understand how visitors use the site so we can make it better
- To communicate with you about your vehicle or service, using the contact method you chose
What We Don't Do
- We do not sell your personal information.
- We do not send you marketing you didn't ask for.
- We do not collect payment information through this website.
Sharing
We share information only with service providers who help us operate (for example, form-delivery and analytics providers), with warranty providers when you ask us to assist with a claim, or when required by law.
Data Retention
We keep form submissions as long as needed to serve you and maintain service records, then delete or archive them per our retention practices.
Cookies & Analytics
You can control cookies through your browser settings. If we use Google Analytics, data is processed per Google's policies; you can opt out with Google's browser add-on.
Your Choices
You may ask us to correct or delete the personal information you've submitted through this site. Call 775-384-2098 or visit us at 1690 Vassar Street, Reno, NV 89502.
Changes
If we update this policy, we'll post the new version here with a new effective date.
Contact
Reno Auto Works · 1690 Vassar Street, Reno, NV 89502 · 775-384-2098